39 Results for : bronzi

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    Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet , Hörbuch, Digital, ungekürzt, 326min
    You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business - in any market and any economy. Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top 10 customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction. Through revealing stories from Ace's over-the-top work with customers, Shep explores the five tactical areas of customer amazement: leadership, culture, one-on-one, competitive edge, and community. Delivering amazing service requires everyone in your organization to step up and be a leader. It doesn't take a title. It takes the right set of tools and principles. To help you empower employees at all levels, Shep brings the content to a deeply practical level. His 52 Amazement Tools - like "Ask the extra question" and "Focus on the customer, not the money" - are simple, clear, useful for almost anybody, and supported with compelling research and stories. In this audiobook you will find the tools and tactics you need to transform your company into a seriously customer-focused operation that will amaze every customer every time. ungekürzt. Language: English. Narrator: Joe Bronzi. Audio sample: https://samples.audible.de/bk/adbl/018460/bk_adbl_018460_sample.mp3. Digital audiobook in aax.
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    • Price: 9.95 EUR excl. shipping
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    The Cabin Books: The Cabin and The Asylum , Hörbuch, Digital, ungekürzt, 261min
    The Cabin "You'd never see the ghosts, not properly. You'd only catch a glimpse of their shapes out of the corner of your eye and you'd hear their stolen, vengeful scream; an ear-piercing shriek to steal the lives of anyone who heard it." For Craig, the trip to the cabin was supposed to be a quiet retreat from his hectic city life where he could concentrate on writing his latest novel. For his wife, Susan, and his two kids, Jamie and Ava, it was supposed to be a weekend vacation. For all of them, it became a nightmare. The Asylum The hugely anticipated follow-up to Matt Shaw's best-selling horror story The Cabin. "I sat up and rested my back against the soft padded wall. I wonder whether the padding on the wall is to stop me from hurting myself, as they had explained when I first got here, or to drown the sounds of my banging and screaming as I beg for them to let me out; not that they ever will." Deemed unfit to stand trial after murdering his family, Craig was sent to the very Asylum (centered around the ghost stories) which led to his downfall. Here he hoped for nothing more than peace and quiet, as he struggled to get to grips with what he'd done, but the vengeful spirits had other ideas as they set about revealing their secrets to him. ungekürzt. Language: English. Narrator: Joe Bronzi. Audio sample: https://samples.audible.de/bk/acx0/027726/bk_acx0_027726_sample.mp3. Digital audiobook in aax.
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    • Price: 9.95 EUR excl. shipping
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    Humble Consulting: How to Provide Real Help Faster , Hörbuch, Digital, ungekürzt, 357min
    This book reveals what it takes for consultants of all types, as well as organizational leaders, to be really helpful in dealing with the complex, systemic, constantly changing organizational problems of today. They need to rapidly create a relationship of trust and openness that enables clients, subordinates, and team members to reveal what is really on their minds and to jointly develop a sense of what is the problem and what kind of adaptive response could best deal with it. Schein first introduced some of these concepts in his foundational 1969 book Process Consultation, which is still in use today. But now clients don't have the time or patience for the endless questioning that characterized much of process consultation. And clients still expect consultants to hand them answers. But Schein has come to realize that answers from outsiders are useless, because they're often working the wrong problem, don't understand the client organization's culture, or ignore the fact that constant change makes today's solutions obsolete tomorrow. To achieve a joint sense of what to do requires consultants and other helpers to develop a different kind of relationship with clients - a set of attitudes and behaviors that Schein calls humble consulting. Schein shows how helpers can display from the moment of first contact a level of caring and curiosity to move from relationships of professional distance to relationships of personalized trust and openness. And he gives many examples of the profound changes in mindset, behavior, and daily actions that flow from this new helpful consulting model. ungekürzt. Language: English. Narrator: Joe Bronzi. Audio sample: https://samples.audible.de/bk/acx0/054406/bk_acx0_054406_sample.mp3. Digital audiobook in aax.
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    • Price: 9.95 EUR excl. shipping
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    Intermittent Fasting: Lose up to 1 Pound a Day, Get a Beautiful Lean Body and Master Your Hunger , Hörbuch, Digital, ungekürzt, 72min
    Have you ever binged on food? After having a feast and getting yourself quite full, do you feel good and energetic, or is it the other way around? This secret biologic hack is getting popular and popular for a reason. With intermittent fasting, you will binge on food, but you will feel great afterward. In fact, it will help you lose weight! If you are like most people, you probably feel like you tried it all. You tried to cut calories, you did your cardio, ate your greens, counted some carbs, and what's not. But you are probably looking for something you can finally stick to in the long-term. Something sustainable which generates results. In this book, you will find one of the most effective methods for weight loss, and even muscle growth. It's called intermittent fasting, and it will change your life. In this book you'll learn: What really matters when it comes to weight loss How to gain more muscle, optimize fat loss, and achieve super-human focus How to finally break free from a food-driven lifestyle How to unlock key hormones that are vital to your fat burning process And much, much more! You may not be aware, but you actually fast every day. This was how the term, breakfast, came about. It is the meal that is intended to break the fast that you voluntarily subject yourself to while you sleep. All you have to do is extend this fast a little more, and you will be shocked by the results! ungekürzt. Language: English. Narrator: Joe Bronzi. Audio sample: https://samples.audible.de/bk/acx0/076999/bk_acx0_076999_sample.mp3. Digital audiobook in aax.
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    • Price: 9.95 EUR excl. shipping
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    Helping: How to Offer, Give, and Receive Help (The Humble Leadership Series, Book 1) , Hörbuch, Digital, ungekürzt, 305min
    Helping is a fundamental human activity, but it can also be a frustrating one. All too often, to our bewilderment, our sincere offers of help are resented, resisted, or refused - and we often react the same way when people try to help us. Why is it so difficult to provide or accept help? How can we make the whole process easier?In this seminal book on the topic, corporate culture and organizational development guru Ed Schein analyzes the social and psychological dynamics common to all types of helping relationships, explains why help is often not helpful, and shows what any would-be helpers must do to ensure that their assistance is both welcomed and genuinely useful.The moment of asking for and offering help is a delicate and complex one, fraught with inequities and ambiguities. Schein helps us navigate that moment so we avoid potential pitfalls, mitigate power imbalances, and establish a solid foundation of trust. He identifies three roles a helper can play, explaining which one is nearly always the best starting point if we are to provide truly effective help. So that listeners can determine exactly what kind of help is needed, he describes an inquiry process that puts the helper and the recipient on an equal footing.These dynamics not only apply to all kinds of one-on-one helping in personal and professional relationships, teaching, social work, and medicine but also can be usefully applied to teamwork and to organizational leadership.Using examples from many types of relationships - doctors and patients, consultants and clients, husbands and wives - Ed Schein offers a concise, definitive analysis of what it takes to establish successful, mutually satisfying helping relationships. ungekürzt. Language: English. Narrator: Joe Bronzi. Audio sample: https://samples.audible.de/bk/acx0/155807/bk_acx0_155807_sample.mp3. Digital audiobook in aax.
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    • Price: 9.95 EUR excl. shipping
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    True Ghost Stories and Hauntings, Volume 4: Chilling Stories of Poltergeists, Unexplained Phenomenon, and Haunted Houses , Hörbuch, Digital, ungekürzt, 119min
    True Ghost Stories and Hauntings, Volume IV is the fourth in the extremely popular series of books featuring true ghost stories and hauntings by Simon B. Murik, who is the son of a long line of mediums and sensitives. Many of the stories come from his own experiences while others have been contributed by family members and those who have shared their paranormal experiences. Here is a sampling of stories in this volume: A college student takes a house-sitting job for one night. The man who owns the house gives her strict instructions not to go upstairs because his sick wife shouldn't be disturbed. But when she hears the strange noises coming from upstairs, her curiosity gets the best of her and she does go upstairs. What she finds will totally creep you out! A man cheats on his wife and soon finds out she is sick with terminal cancer. He stops cheating to be the good husband until her death. The man starts up again with the girlfriend who eventually dies in a plane crash after receiving mysterious messages from the other side! When a husband and wife at the beach are distracted by their own arguing, the worst thing imaginable happens; their young child wonders into the water and drowns. Of course they feel terrible, but their guilt is not the only thing that punishes them. In "Beyond the Call of Duty," the son of an US soldier in Iraq speaks with an imaginary friend who tells him important information about his father's wellbeing. As it turns out, the imaginary friend was a best friend of the father and was killed 30 days prior. If you enjoy ghost stories and hearing about paranormal experiences, you will love this book. Get ready for chills and goosebumps as you hear about haunted houses, poltergeists, and other unexplained phenomenon! Be sure to check out Volumes I, II, and III of True Ghost Stories and Hauntings. ungekürzt. Language: English. Narrator: Joe Bronzi. Audio sample: https://samples.audible.de/bk/acx0/066671/bk_acx0_066671_sample.mp3. Digital audiobook in aax.
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    • Price: 9.95 EUR excl. shipping
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    Star Chase - The Lost Prince: Star Chase, Book One , Hörbuch, Digital, ungekürzt, 399min
    From the number one best-selling author Saxon Andrew comes the first book in his newest series, Star Chase - The Lost Prince. This new series takes place a thousand years in Earth's future after mankind has moved out into the galaxy. With new characters and powerful enemies, the series will hook you from the start. The worlds in the Orion Nebula had been planning rebellion against the Galactic Union for more than a hundred years. Now the rebellion has started with a sneak attack against the Royal Family on Euclid. The planetary defenses were temporarily suppressed and the attack on the Royal Palace killed everyone including half of the invaders. But one member of the Royal Family wasn't in the palace when the invaders struck. The attackers were forced to flee as the Obelisk began defeating the suppression field and began to come back on line. The attacking transports fled the planet but not before two of them were vaporized. Before they left Euclid, they determined that the Prince was no longer on the planet. The Nebula knew that if the Prince was to return to Euclid, the main Obelisk would power all the other Obelisks on the worlds of the Union and the rebellion would be over before it began. Only a member of the Royal Family could power the Obelisks and the Nebula knew that the Prince must be found and eliminated. The Nebula chose their most powerful warrior to find him. There was little chance of the Prince escaping the Dark Officer. He was a High Genetic and possessed unique tracking skills. The only question was how many were going to die before he was successful. What the Nebula and Union didn't know was that all of them were at risk of being destroyed and the Prince was the only one that could save them. Would they find out in time? The action is nonstop in Star Chase, as the Prince runs to save himself and the Union ungekürzt. Language: English. Narrator: Joe Bronzi. Audio sample: https://samples.audible.de/bk/acx0/008580/bk_acx0_008580_sample.mp3. Digital audiobook in aax.
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    • Price: 9.95 EUR excl. shipping
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    Boccherini:Edition
    One of the most distinguished figures of the Classical period, the Italian composer Luigi Boccherini (1743--1805) was revered by 18th-century listeners and musicians for the charm, elegance and lyrical beauty of his music. Although his legacy has been undervalued in modern times, this new 37 CD box set, the most comprehensive on the market, invites listeners to rediscover the distinctive musical voice and graceful style that won Boccherini acclaim during his own lifetime.The composer's famed chamber works are explored in particular detail: a broad survey of the string quintets highlights the warmth and sophistication that listeners have found so appealing in Boccherini's music, and the oboe, piano and guitar quintets (including the evocative 'Fandango' Guitar Quintet) showcase his imaginative handling of instrumental and tonal colour. Boccherini's prodigious talent as a cellist is apparent in the virtuosic cello sonatas and concertos, which call for an array of dazzling instrumental techniques, while the Stabat Mater is one of just a handful of vocal works that he wrote during his career. Also included are two discs of mature symphonies, less ground-breaking than those of his contemporaries Mozart and Haydn but equally compelling for their expressive melodies subtle innovations.Over these 37 discs, Boccherini's works are given outstanding readings by specialists in 18th-century repertoire, with a number of performances on period instruments. The collection is a testament to the enduring charm of the Italian composer's music, and listeners will cherish the opportunity to rediscover and explore it in greater depth.Other information:- The most comprehensive and wideranging Boccherini box set on the market, spanning both major and lesser-known works.- Featuring performances on period instruments by specialists in 18th-century music and others like: New Berlin Chamber Orchestra, Michael Erxleben, Accademia i Filarmonici di Verona, Enrico Bronzi, Lajos Léncses, Parisii Quartet, Eros Roselli, La Magnifica Comunita, Ilario Gregoletto, Ensemble Claviere, Petersen Quartet, Franco Angeleri, Enrico Gatti, Galimathias Musicum, Luigi Puxeddu, Federico Bracalente, Claudio Lapolla, Francesco Lattuada. Francesco Ferrarini, Barbara Vignudelli, Orchestra da Camera 'Benedetto Marcello', Flavio Emilio Scogna.- The average music lover knows only one piece by Boccherini: the famous Menuet. And indeed it is quintessential Boccherini: elegant, charming, sweetly melodic, warm and graceful. However there is more to this famous classical composer: his vast output of mainly chamber music shows him an genius craftsman, ables to express himself in a wide range of emotions, in well balanced and perfected structures of the Classical Style.
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    • Price: 54.41 EUR excl. shipping
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    Klavierquintette K 478 & K 493/Rondo concertante
    Zen Hu (Violine) - Johannes Erkes (Viola) - Enrico Bronzi (Cello) // Mozart's two piano quartets are both masterpieces and among the greatest chamber works in the repertoire. The Rondo concertante is arranged from the last movement of the piano sonata K333, which unusually has a cadenza passage, which leads pianist Dejan Lazic to make a version for piano and orchestra.
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    • Price: 17.15 EUR excl. shipping

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