96 Results for : abysmal

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    This book sheds light on the problems with offering poor customer service and elucidates how companies can enhance customer service. Moreover, strategies for how brands can win back disaffected customers are also delineated. It is almost inconceivable to fathom that a preponderance of frontline employees do not care about providing stellar customer service even though their brand’s longevity and profitability depends on the quality of their resourcefulness in assisting the customer. The cost of a company having eminently poor customer service is quite devastating in the long haul to the company’s profitability. Furthermore, offering sub-par customer service can adversely impact a business in multiple facets beyond comprised profitability. Poor customer service not only elicits negative brand recognition, a comprised brand reputation, the loss of brand loyalty, the forfeiture of future lifetime customers, and a reduction of brand equity but can also lead to higher employee turnover rates.Moreover, offering abysmal customer service not only culminates in reduced employee morale but also causes negative word of mouth about the brand to be rapidly disseminated on social media websites like a wildfire. Inefficient customer service instances can transpire when even part of time is spent arguing with customers. This will almost always lead to unsatisfied customers.Treating customers without any respect and leaving their issues unresolved is one the fastest way to become infamous for having the most terrible customer service. It is estimated that in the United States alone, over 83 billion dollars of potential sales revenue each year is forgone due to customers receiving poor customer service. Irate, incompetent, and argumentative customer service representatives contribute to tarnishing a brand’s reputation and having their company succumb to negative net losses. ungekürzt. Language: English. Narrator: Bill Conway. Audio sample: https://samples.audible.de/bk/acx0/169324/bk_acx0_169324_sample.mp3. Digital audiobook in aax.
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    Today is Monday. The calls do not come as before. Weeks elapse between them, and when I answer the phone there is no overlap of voices, only my mother's. She spends much of the conversation avoiding mention of the pink elephant trumpeting in the middle of the room. The pink elephant would be my defection to Georgia. When I telephoned with the news of my imminent relocation, my father asked, "Georgia as in the Republic of Georgia by the Black Sea, or Georgia as in the Peach State?" He hoped I meant the former, because that Georgia promised unique opportunities to advance the democratic cause of justice. What could Georgia, former land of the Confederacy, offer? Convicting arsonists and thieves in Macon, Georgia, was never Harvard Law grad Natalie Goldberg's dream. The pay is abysmal, the work is exhausting, and the humidity is hell for a woman with curly hair. But when a steamy romance with her high-powered New York boss went bad, Natalie jumped at the first job offered, packed her bags, and headed south. Natalie's leftist Yankee background brands her a conspicuous outsider in this insular community. Her father, a famous civil rights lawyer, refuses to accept her career change - or talk to her. Her best friend begs her to come back home, and Natalie keeps thinking she sees her former lover everywhere. But Natalie's not completely alone. There are a garden-obsessed neighbor, a former beauty queen turned defense attorney, and a handsome colleague who has a nervous tic whenever she gets near. And then there's a capital case that has her eating antacids by the truckload. Yep, it's going to be one heckuva long, hot summer.... ungekürzt. Language: English. Narrator: Julie Dretzin. Audio sample: https://samples.audible.de/bk/harp/005361/bk_harp_005361_sample.mp3. Digital audiobook in aax.
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    D I S T R A C T I O N. It’s everywhere.We’re plugged-in, powered on, scrolling, and swiping.A ping here, a buzz there. A pop-up here, a drop-down there.Everything and everyone are vying for our attention, and we give in to each and every one of them. Yet we falter when it’s time to give attention to ourselves.  Our goals need our attention, too. Our plans, our schedules, our promised commitments.Distraction leads to procrastination, procrastination leads to low-productivity; low-productivity leads to failure, and failure leads to depression. It is an abysmal cycle that we need to break, and the place to start is with self-discipline.Self-discipline leads to self-control; self-control leads to efficacy; efficacy leads to hitting small goals, and hitting small goals leads to substantial success.It is time to break free from excuses, distractions, and destructive impulses.The Art of Self-Control is the ultimate road map to helping you reclaim your attention and mental concentration. A taste of some of the subjects touched on in this book are:Managing what you spend your time on.Multi-tasking: Should you do it?Prioritizing: What’s important right now?Creating an effective workspace.Identifying your peak productivity period.Staying motivated.The importance of self-care.In a fast-changing world of bells and whistles and endless notifications, it has become increasingly challenging to maintain focus and adhere to our goals, but with sheer willpower, we can overcome all the noise. With concise, practical, and objective guidance, The Art of Self-Control will liberate you from the bondages of distraction, mental debilitation, and rash compulsions. Listening to this book through to the end is the first step to maintaining concentration and resisting all distractions.Don’t think about ungekürzt. Language: English. Narrator: William Harvey, Jr.. Audio sample: https://samples.audible.de/bk/acx0/207931/bk_acx0_207931_sample.mp3. Digital audiobook in aax.
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    In this hour, Steve Paulson presents a round-up of scholars who track scientific developments in the Muslim world. First he speaks with Taner Edis, a physicist at Truman State University whose books include An Illusion of Harmony: Science and Religion in Islam. Edis says the state of science is dismal in the Muslim world today. Next, Ziauddin Sardar, a London based scholar and cultural critic, agrees, to a point. He tells Steve what's needed now is "an Islamic science" and explains what that is. Sardar's memoir is Desperately seeking Paradise: Journeys of a Skeptical Muslim. Then, Nidhal Guessoum, an Algerian born astrophysicist who teaches at American University in the United Arab Emirates, agrees that contemporary science in the Arab word is abysmal, but he looks back with great pride at the Golden Age of Islam and talks with Steve about what happened.After that, Anousheh Ansari became the first Muslim woman to venture into space when she traveled aboard the International Space Station. She talks about her trip with Jim Fleming and writes about it in her book My Dream of Stars: From Daughter of Iran to Space Pioneer.Following that, Steve Paulson travels to Turkey to report on Harun Yahya, Islam's leading creationist, who runs a sophisticated media empire and has considerable influence. He also has critics. And finally, after all the debates about the Musli world, it's refreshing to look back at one of the world's great mystics - the Sufi poet Rumi. Rumi lived in the thirteenth century in what is now Turkey and left a remarkable cache of poetry and spiritual wisdom. He's one of America's best-selling poets, thanks to the efforts of his long-time translator, Coleman Barks. Anne Strainchamps talks with Coleman Barks about Rumi's insights. [Broadcast Date: December 15, 2010] Language: English. Audio sample: https://samples.audible.de/rt/tbon/101215/rt_tbon_101215_sample.mp3. Digital audiobook in aax.
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    In this hour, Steve Paulson speaks with Taner Edis, a physicist at Truman State University whose books include An Illusion of Harmony: Science and Religion in Islam. Edis says the state of science is dismal in the Muslim world today. Next, Ziauddin Sardar, a London based scholar and cultural critic, tells Steve what’s needed now is “an Islamic science” and explains what that is. Sardar’s memoir is Desperately Seeking Paradise: Journeys of a Skeptical Muslim. Then, Nidhal Guessoum, an Algerian born astrophysicist who teaches at American University in the United Arab Emirates, agrees that contemporary science in the Arab word is abysmal, but he looks back with great pride at the Golden Age of Islam and talks with Steve about what happened. After that, Anousheh Ansari became the first Muslim woman to venture into space when she traveled aboard the International Space Station. She talks about her trip with Jim Fleming and writes about it in her book My Dream of Stars: From Daughter of Iran to Space Pioneer. Following that, Steve Paulson travels to Turkey to report on Harun Yahya, Islam’s leading creationist, who runs a sophisticated media empire and has considerable influence. He also has critics. Finally, after all the debates about the Muslim world, it’s refreshing to look back at one of the world’s great mystics -- the Sufi poet Rumi. Rumi lived in the thirteenth century in what is now Turkey and left a remarkable cache of poetry and spiritual wisdom. He’s one of America’s best-selling poets, thanks to the efforts of his long-time translator, Coleman Barks. Anne Strainchamps talks with Coleman Barks about Rumi’s insights. [Broadcast Date: August 26, 2011] Language: English. Audio sample: https://samples.audible.de/rt/tbon/110826/rt_tbon_110826_sample.mp3. Digital audiobook in aax.
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    Philomena meets The Orphan Train in this suspenseful, provocative novel filled with love, secrets, and deceit - the story of a young unwed mother who is forcibly separated from her daughter at birth and the lengths to which they go to find each other. In 1950s Quebec, French and English tolerate each other with precarious civility - much like Maggie Hughes' parents. Maggie's English-speaking father has ambitions for his daughter that don't include marriage to the poor French boy on the next farm over. But Maggie's heart is captured by Gabriel Phénix. When she becomes pregnant at 15, her parents force her to give baby Elodie up for adoption and get her life "back on track". Elodie is raised in Quebec's impoverished orphanage system. It's a precarious enough existence that takes a tragic turn when Elodie, along with thousands of other orphans in Quebec, is declared mentally ill as the result of a new law that provides more funding to psychiatric hospitals than to orphanages. Bright and determined, Elodie withstands abysmal treatment at the nuns' hands, finally earning her freedom at 17, when she is thrust into an alien, often unnerving world. Maggie, married to a businessman eager to start a family, cannot forget the daughter she was forced to abandon, and a chance reconnection with Gabriel spurs a wrenching choice. As time passes, the stories of Maggie and Elodie intertwine but never touch, until Maggie realizes she must take what she wants from life and go in search of her long-lost daughter, finally reclaiming the truth that has been denied them both. ungekürzt. Language: English. Narrator: Saskia Maarleveld. Audio sample: https://samples.audible.de/bk/harp/007134/bk_harp_007134_sample.mp3. Digital audiobook in aax.
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    Aus dem Inhalt der Ausgabe:Death And The Power It Holds: In der 137 findet Ihr ein 16-seitiges Special über Leben und (Nach-)Wirken von Chuck Schuldiner, zudem Meshuggah in dynamischer Unabänderlichkeit plus Crowbar über alkoholfreies Bier und optimistischen Wandel. Außerdem: Tankard erinnern sich an ihre wilde Jugend, Watain betreiben Selbstreflexion, Crisix wurden im Studio ausgehorcht, Eucharist philosophieren über vorchristliche Sexualität und Dark Funeral zu Sinn und Unsinn von rauschenden Garagensounds u.v.m.PLUS 3 CDs:1. EXKLUSIVE DEATH-TRIBUTE-CD mit 16 Tracks: Mayhem, Sepultura, Obscura, Epica, Sinister, Desaster, Illdisposed, Abysmal Dawn, Atrocity, Pessimist, Insidious Disease, Profanity, Acheron, Gory Blister, Depression, Neurosis (Col) 2. LEGACY-COMPILATION mit 13 Tracks: Nightrage, Furze, Stray Gods, Xicution, Mesentery, Mortal Hatred, Firn, Ad Unum Omnes, Fairytale, Magic O Metal, Corroder, Dead Ficus, Beyond The Barricade3. EXKLUSIVE SINGLE: THE BWPP "The Cold Of Frost"STUDIOREPORTE: Crisix, Hellsótt, Jungle Rot, Udo DirkschneiderLABEL SPECIAL: Darkness Shall Rise RecordsPOSTER: Amorphis, DestructionZusätzlich zu den Titel- und Band-Features der CDs gibt es Interviews mit:8 Kalacas, Abstracted, Agathodaimon, Archvile King, Arð, Bâ'a, Bhleg, BillyBio, Black Altar, Blackslash, Bloodred, Bloodywood, Cadaveria, Cobra The Impaler, Confidential, Crown Magnetar, Dæmonesq, Darkher, Dawnrider, Deathawaits, Deathcult, Deficiency, Diablo, Die Apokalyptischen Reiter, Dragonbreed, Eight Bells, E-L-R, Embryonic Devourment, Erebe, Evil Invaders, Extinction A.D., Fetal Blood Eagle, Final Cry, Fueled By Fire, Girish And The Chronicles, Grailknights, Gutter Creek, Hammerfall, Hexen, In Aphelion, Incite, J.B.O., Kalandra, Keops, Konvent, Lautstærke, Lesson In Violence, Lunar Tombfields, Månegarm, Mind Patrol, Miseration, Mors Principium Est, Mortem, Mortuary Drape, Mountaineer, Nanna Barslev, Near Death Condition, New Horizon, Pike Vs The Automaton, Port Noir, Powergame, Powerwolf, Ravenfield, Rise Of Kronos, Rotten Casket, Sabaton, Schizophrenia, Serious Black, Sir Reg, Soulline, Sowulo, Spiral Skies, Svartsot, The Defaced, The Horror Legacy, The Spirit, The Violent Inzident, Ultra Silvam, V/Haze Miasma, Vanir, Vinegar Hill, Warpath, Wolves At The Gate
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    It wasn’t supposed to be this hard. If America could send a man to the moon, shouldn’t the best surgeons in the world be able to build an artificial heart? In Ticker, Texas Monthly executive editor and two-time National Magazine Award winner Mimi Swartz shows just how complex and difficult it can be to replicate one of nature’s greatest creations. Part investigative journalism, part medical mystery, Ticker is a dazzling story of modern innovation, recounting 50 years of false starts, abysmal failures, and miraculous triumphs, as experienced by one the world’s foremost heart surgeons, O.H. “Bud” Frazier, who has given his life to saving the un-savable.    His journey takes him from a small town in west Texas to one of the country’s most prestigious medical institutions, The Texas Heart Institute, from the halls of Congress to the animal laboratories where calves are fitted with new heart designs. The roadblocks to success - medical setbacks, technological shortcomings, government regulations - are immense. Still, Bud and his associates persist, finding inspiration in the unlikeliest of places. A field beside the Nile irrigated by an Archimedes screw. A hardware store in Brisbane, Australia. A seedy bar on the wrong side of Houston.  Until post WWII, heart surgery did not exist. Ticker provides a riveting history of the pioneers who gave their all to the courageous process of cutting into the only organ humans cannot live without. Heart surgeons Michael DeBakey and Denton Cooley, whose feud dominated the dramatic beginnings of heart surgery. Christian Barnaard, who changed the world overnight by performing the first heart transplant. Inventor Robert Jarvik, whose artificial heart made patient Barney Clark a worldwide symbol of both the brilliant promise of technology and the devastating evils of experimentation run amuck.  Rich in supporting players, Ticker introduces ungekürzt. Language: English. Narrator: Lydia Mackay. Audio sample: https://samples.audible.de/bk/rand/006177/bk_rand_006177_sample.mp3. Digital audiobook in aax.
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    The Spanish Flu was one of the deadliest viral outbreaks in history. It erupted just as World War I was coming to an end in 1918. The virus wreaked havoc across the entire world and ravaged as many 50 million lives by conservative estimates. While we do not know about the true epicenter of the fatal disease, it spread globally with soldiers as carriers.This is the gut-wrenching story of tragedy on a colossal scale but also of hope and brotherhood in a time of crisis. While the sad event is etched on the hearts of those who suffered from it, those who lived to tell about it also shared the lessons learned.What you’ll read is the first-hand account of abysmal horror that the situation unleashed and the state of chaos that ensued for years. How entire global healthcare systems were mobilized and dedicated to fighting the ugly beast.Here’s a preview of this special audiobook, and what else you’ll discover:Rise of the Spanish Flu as the silent killer and how it was detectedThe trail of how it spread country-by-country to decimate hoards of peopleHow utter confusion and affliction became commonplaceThe courageous stance of front-line workers in the fightHow the best minds proposed solutions to curtail further spread What actions were taken globally in search for a cureHow every country came together and joined hands to fight the virusThe hard truths and lessons that were learned as a resultAnd more!Many of the lessons that had been learned in the wake of the devastation were applied in the current pandemic spread. We need to also be prepared should a similar situation arise, again, in the future.This audiobook is a true eye-opener and will help you look incredibly closely at the Spanish Flu and how the ugly monster was brought to rest and the great human cost that we endured.So, buy this audiobook today. ungekürzt. Language: English. Narrator: Trevor Nicholus Collins. Audio sample: https://samples.audible.de/bk/acx0/201961/bk_acx0_201961_sample.mp3. Digital audiobook in aax.
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    Live a life of meaningDo you aspire to live a life based on contemplation and attain wisdom through the principles of virtue? If so, this book is for you.There might have awakened in you the impulse to slow down and look at life from a different vantage point. Or you might feel that life comprises a deeper truth, to know which one must delve into the abysmal depths of the self. Whatever the case may be, in this book, Jack Beasley shares two pertinent philosophies, Buddhism and Stoicism. They can help you profoundly know yourself from within and project that knowledge outwardly in the form of original experiences. With this powerful book, you can:Understand the philosophies of Buddhism and Stoicism Know the precepts of awakening and mindfulnessDiscover what is karma and its connection with lifeFind out about fear and anxiety and know how to deal with themInternalize what Buddhist meditation means and how it is relevant Delve deeper into understanding your emotions and their significanceLearn to apply the the principles of Stoic virtue in everyday lifeEvaluate the concept of virtue and how it is different from worldly conventionsRelate Stoicism with various worldly philosophies, and know eachUse Stoic principles to lead a collected and balanced lifeThrough contemplation and knowledge, you can live a more meaningful life. As with every quest, this, too, will take focus and require a mind that is open to exploration.Knowing the lives of certain influential  individuals, we know that it is possible.You would not have read thus far if you did not feel the nudge from within to know more. As long as the flame of curiosity keeps burning to feed an inner knowing, you will be well on your way to get closer to your real, inner self. ungekürzt. Language: English. Narrator: Michael Veveiros, Darcey Kobs. Audio sample: https://samples.audible.de/bk/acx0/207684/bk_acx0_207684_sample.mp3. Digital audiobook in aax.
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